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Senior Health Insurance Information Program

See the list below for SHIP contact information for each state.



Every state has a state insurance assistance program like SHIIP. These programs help Medicare beneficiaries, their families or anyone helping beneficiaries with questions and problems related to Medicare and health insurance.

State Program Name Phone Numbers
Alabama State Health Insurance Assistance Program 800-243-5463
Alaska Medicare Information Office *800-478-6065
907-269-3680
TTY 800-770-8973
Arizona Arizona State Health Insurance Assistance Program 800-432-4040
Arkansas Senior Health Insurance Information Program 800-224-6330
California California Health Insurance Counseling & Advocacy Program (HICAP) 800-434-0222
Colorado Senior Health Insurance ASsistance Program 888-696-7213
Connecticut Connecticut Program for Health Insurance Assistance, Outreach, Information & Referral Counseling & Eligibility (CHOICES) *800-994-9422
860-424-5274
Delaware Delaware Medicare Assistance Bureau *800-336-9500
District of Columbia Health Insurance Counseling Project (HICP) 202-994-6272
Florida Serving Health Insurance Needs of Elders (SHINE) 800-963-5337
TTY 800-955-8770
Georgia GeorgiaCares SHIP 866-552-4464
Guam State Health Insurance Assistance Program (SHIP) 671-735-7415
Hawaii Hawaii SHIP 888-875-9229
TTY: 866-810-4379
Idaho Senior Health Insurance Benefits Advisors (SHIBA) 800-247-4422
Illinois Senior Health Insurance Program 800-252-8966
Indiana State Health Insurance Assistance Program 800-452-4800
TTY 866-846-0139
Iowa Iowa Senior Health Insurance Information Program (SHIIP) 800-351-4664
515-281-3011
TTY 800-735-2942
Kansas Senior Health Insurance Counseling for Kansas (SHICK) 800-860-5260
Kentucky State Health Insurance Assistance Program *877-293-7447
502-564-6930
Louisiana Senior Health Insurance Information Program *800-259-5300
225-342-5300
Maine Maine State Health Insurance Assistance Program 800-262-2232
Maryland Senior Health Insurance Assistance Program

*800-243-3425
844-627-5465

Massachusetts Serving Health Information Needs of Everyone (SHINE) *800-243-4636
TTY 877-610-0241
Michigan MMAP, Inc. 800-803-7174
Minnesota State Health Insurance Assistance Program/Senior LinkAge Line 800-333-2433
Mississippi Mississippi State Health Insurance Assistance Program 800-948-3090
Missouri CLAIM 800-390-3330
Montana Montana State Health Insurance Assistance Program 800-551-3191
Nebraska Nebraska State Health Insurance Information Program 800-234-7119
Nevada State Health Insurance Assistance Program 800-307-4444
New Hampshire NH SHIP - Service Link Resource Center 866-634-9412
New Jersey State Health Insurance Assistance Program *800-792-8820
800-222-3737
New Mexico New Mexico ADRC/SHIP Benefits Counseling *800-432-2080
505-476-4799
New York Health Insurance Information Counseling & Assistance Program (HICAP) 800-701-0501
North Carolina Seniors' Health Insurance Information Program 855-408-1212
North Dakota State Health Insurance Counseling (SHIC) 888-575-6611
TTY 800-366-6888
Ohio Ohio Senior Health Insurance Information Program (OSHIIP) 800-686-1578
TTY: 614-644-3745
Oklahoma Oklahoma Medicare Assistance Program (MAP) *800-763-2828
405-521-6628
Oregon Senior Health Insurance Benefits Assistance (SHIBA) 800-722-4134
Pennsylvania APPRISE 800-783-7067
Puerto Rico State Health Insurance Assistance Program 787-721-6121
TTY: 878-919-7291
Rhode Island Senior Health Insurance Program 401-0510
South Carolina I-CARE - Insurance Counseling Assistance & Referrals for Elders 800-868-9095
South Dakota Senior Health Information & Insurance Education (SHINE) 800-536-8197
Tennessee TN SHIP 877-801-0044
TTY: 800-848-0299
Texas Health Information Counseling & Advocacy Program (HICAP) 800-252-9240
Utah Senior Health Insurance Information Program 800-541-7735
Vermont State Health Insurance Assistance Program *800-642-5119
802-865-0360
Virgin Islands Virgin Islands State Health Insurance Assistance Program (VI SHIP)

340-772-7368 St. Croix
340-714-4354 St. Thomas

Virginia Virginia Insurance Counseling & Assistance Program (VICAP) 800-552-3402
Washington Statewide Health Insurance Benefits Advisors (SHIBA) 800-563-6900
TTY: 360-586-0241
West Virginia West Virginia State Health Insurance Assistance Program (WV SHIP) 877-987-4463
Wisconsin Wisconsin Staet Health Insurance Assistance Program 800-242-1060 (Gen MC)
855-677-2783 (Part D 60+)
800-926-4862 (Part D under60)
TTY: 888-758-6049
Wyoming Wyoming State Health Insurance Information Program (WSHIP) 800-856-4398
307-856-6880

*Phone Number available only to individuals calling within the state.

Last Updated 02/15/2017 (JLR)
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